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Getting started5 min read

Introduction

What Ion is, who it's for, and how to think about it.

What is Ion?

Ion is an AI workspace that unifies your tools, automates the busywork, and surfaces what matters. It's not a chatbot bolted onto your existing stack — it's a single surface where docs, tickets, chats, and metrics live together, with an AI that actually knows your context.

Who it's for: engineering, product, and design teams of 5–500 people who are tired of stitching together 10+ tools and want a single place to do their work.

How it's different

  • Context-aware AI. Ion reads your docs, tickets, and chats — so when you ask, it already knows what "the launch" means.
  • Visual automations. Wire up multi-step flows without code. Ion recovers gracefully when an API hiccups.
  • One surface. Docs, tickets, chats, and metrics in a single keyboard-driven workspace.
  • Real reliability. SOC 2 Type II, 99.95% uptime SLA on Enterprise, and per-step audit logs for every automation.

Next steps

  • Read Quickstart to get a workspace running in 2 minutes.
  • Skim Core concepts to understand the mental model.
  • Browse Guides for common workflows.