Blog

Essays on building Ion.

Product updates, engineering deep-dives, and lessons from running an async-first, remote-first AI company. We publish when we have something to say — not on a schedule.

Jul 22

Featured

ProductRelease

Ion 2.0: the workspace rebuild

Why we threw away our v1 UI, what we built instead, and the three principles that guided every decision.

Maya Okafor·8 min read

EngineeringAI

How we built our context engine

The technical story behind Ion's knowledge graph — indexing 4M+ docs, tickets, and threads with sub-200ms query latency.

Dev Patel12 min read

CultureProcess

Shipping weekly without burning out

Our process for releasing every week — without the death march. Async-first, small batches, and a strict 'no heroics' rule.

Sara Lindqvist6 min read

DesignAI

Designing for AI-native interfaces

What changes when your product's primary interaction is conversational — and what stays the same.

Sara Lindqvist7 min read

EngineeringDesign

Open-sourcing our design system

Why we're open-sourcing the Ion design system — and what we learned building it.

Marcus Reyes5 min read

BusinessPricing

The economics of AI pricing

How we thought about pricing Ion — per-seat, per-query, or something else entirely?

Maya Okafor9 min read